MAINTENANCE & FACILITY ERP

Run Your Maintenance. Work Orders & Billing.

Dispatch field techs, track equipment health, and automate client billing in one place.

  • PPM Schedules
  • Field Dispatch
  • Auto Billing
Maintenance Hub · Live
Demo data
Today's Service Revenue

PKR 148,500

28

Active Work Orders

5

Preventive Tasks Due

14

Technicians On-Field

Recent Work Orders
  • Chiller Overhaul · Tower B
    In Progress
  • Elevator Inspection & Cable Check
    Completed
  • Generator Filter & Oil Change
    Invoiced

Sample demo data. Not real customer figures.

Daily Overview

Today at a Glance

Real-time revenue, active jobs, and parts status.

Demo data

Today's Service Revenue

PKR 148,500

AMC contracts and field calls

Active Work Orders

28

HVAC, electrical, plumbing

Preventive Tasks Due

5

Scheduled equipment checks

Spare Parts Low Stock

4

Filters, valves, lubricants

Recent activity

  • Generator filter & oil service completed8:30 am
  • Elevator alarm inspection scheduled9:45 am
  • Technician dispatched to Horizon Heights11:15 am
  • Monthly AMC bill paid by Palm Residency1:20 pm

Sample values for illustration only. Your numbers will come from your own maintenance and billing records.

Why BALNEST

Everything You Need

Asset history, mobile dispatch, and automated billing in one platform.

Asset & Equipment History

Complete service logs, past repairs, and warranty records in one place.

Details

Accurate Job Costing

Track parts, labor hours, and contractor costs on every work order.

Details

Fast Mobile Dispatch

Assign technicians, attach digital checklists, and collect mobile sign-offs.

Details

Automated Client Billing

Recurring maintenance, AMC contracts, and instant invoices into GL.

Details

Service Workflow

Simple 4-Step Process

From ticket request to customer sign-off and invoicing.

  1. Step 1

    Log Request

    Record fault, urgency, and affected asset from portal or phone.

  2. Step 2

    Dispatch & Parts

    Assign technician with job card and reserve required parts.

  3. Step 3

    Inspect & Complete

    Technician resolves issue and collects digital sign-off.

  4. Step 4

    Invoice & Settle

    Auto-generate bill and update accounting ledgers in 1 click.

PPM & Assets

Preventive Asset Health

Track equipment status, upcoming service dates, and warranty history.

Asset Preventive Maintenance (PPM) Schedule

Demo data
  • Main Chiller Unit 1Tower A BasementTag: CHL-0104Service: 04 Nov 2026Service Due
  • Standby Generator 500kVAGround UtilityTag: GEN-022Service: 18 Nov 2026Operational
  • Passenger Elevator #2Tower B CoreTag: ELV-008Service: 31 Oct 2026Critical Check
  • Domestic Booster PumpRooftop TankTag: PMP-051Service: 22 Dec 2026Operational
  • Fire Alarm Control PanelSecurity OfficeTag: FACP-003Service: 12 Jan 2027Operational

Illustrative demo data. Your list will show your own equipment, locations, tags, and service dates.

Service Due Dates

Know which building assets need servicing next.

Prevent Breakdowns

Schedule maintenance before equipment fails.

Complete History

Full audit log of technician visits and replaced parts.

Costing & Margins

Job Costing & Margins

Track parts, labor hours, and profit margins before billing clients.

50-Ton Chiller Overhaul

Tower B · Commercial Plaza Job Card #WO-3108

Demo data
Part / Labor ItemQuantityCost (PKR)
  • Compressor Oil & Filter Set1 Set18,500
  • Refrigerant Gas R-134a12 kg26,400
  • High-Pressure Seal Gaskets4 Pcs4,800
  • Senior HVAC Technician6 Hours15,000
  • Assistant Field Crew6 Hours7,500

Total Cost

PKR 72,200

Parts & labor

Billed Price

PKR 115,000

To client

Gross Margin

PKR 42,800

37% profit

Example figures only. Costs reflect actual parts consumed and labor logged on the job card.

Field technician servicing commercial facility asset
On-Site Inspection VerifiedTower B Chiller

Work Order #WO-3108 Sign-off

Technician: Bilal Khan · 6 hrs logged

Auto-Posted to GL

Service Templates

Predefine parts and labor for routine jobs.

Parts Deduction

Ensure all parts are accounted for on the job card.

Work order parts deduction automatically balances against cost of services in your General Ledger.

Analytics Cockpit

Operational Insights

Live service revenue, asset trends, and technician output at a glance.

Total Weekly Revenue

PKR 985,000

+14.8% vs last week

First-Time Fix Rate

94.2%

Industry benchmark exceeded

Avg. Field Response

38 Mins

-12m faster dispatch

Service Operations Performance

Real-time operational trends across 7 days

Daily billed services (in PKR thousands)Peak: Friday · PKR 195k
MonTueWedThuFriSatSun
Contract AMC: 64%
Emergency Calls: 36%

Most Serviced Asset Types

Completed tickets by asset category

Demo data
  • HVAC & Central Chillers42 jobs (38%)
  • Backup Generators & Power28 jobs (25%)
  • Water Pumps & Plumbing24 jobs (22%)
  • Elevators & Conveyance16 jobs (15%)

14 Field Technicians Currently Active

All emergency callouts dispatched within SLA. 0 unassigned pending tickets.

Spare Parts Movement This Week

184 pcs

Issued to jobs

240 pcs

New restock

0

Stockouts

Customer Satisfaction & Sign-Offs

210

Digital sign-offs

4.92 / 5

Client rating

100%

Billing matched

Sample values for illustration only. Available reports depend on your data and setup, and these figures are not real customer results.

Platform Modules

Core Service Operations

Work orders, asset registry, and automated client billing.

Field Ops

Work Order & Technician Dispatch

Log service tickets, assign field crew, track time logs, and get client digital sign-offs.

  • Digital job cards with photos
  • Technician assignment & tracking
  • Mobile customer sign-offs
Assets

Preventive Maintenance & Asset Registry

Maintain complete asset records, track warranty dates, and schedule recurring routine checks.

  • Automated PPM schedules
  • Equipment service history log
  • Spare parts usage tracking
Billing

Facility Billing & Society Dues

Generate flat/office bills, track collection rates, and post maintenance charges directly into accounting.

  • Recurring monthly maintenance bills
  • Overdue dues & aging reports
  • Direct General Ledger integration
FAQ & SUPPORT

Common Questions

Answers on work orders, PPM schedules, parts, and billing.

Need Custom Workflows?

Our solution engineers can tailor equipment checklists and society billing rules to your properties.

It is an operations and accounting system designed for facility maintenance contractors, property managers, and field service providers to manage work orders, technician dispatch, spare parts, equipment maintenance schedules, and billing in one connected platform.

Ready to deploy in your BALNEST instance

Yes. You can log service requests, assign technicians, track job status, attach photos and service notes, and track resolution time.

Ready to deploy in your BALNEST instance

You can define recurring maintenance schedules for assets and equipment (such as HVAC chillers, elevators, and backup generators) and automatically generate work orders before due dates.

Ready to deploy in your BALNEST instance

Yes. Keep track of spare parts, filters, lubricants, and tools across store rooms or technician vans, with automatic inventory deduction upon job completion.

Ready to deploy in your BALNEST instance

Yes. Generate recurring monthly maintenance bills for flats, offices, or commercial facilities, record customer payments, and track overdue receivables.

Ready to deploy in your BALNEST instance

Yes. Service invoices and parts consumption automatically post into the general ledger, updating sales revenue, cost of parts, and accounts receivable in real time.

Ready to deploy in your BALNEST instance

Yes. Technicians can view assigned jobs, update status, record parts used, and obtain client sign-offs from any mobile browser.

Ready to deploy in your BALNEST instance
Get started with BALNEST

Ready to Simplify Your Maintenance Operations?

Dispatch technicians, automate PPM schedules, and control service billing in one system.